Customer Care

Shipping Policy

Last updated: September 11, 2026

At Revora Bloom, every order is carefully prepared and packaged to ensure your pieces reach you safely and in the best possible condition. As our pieces are thoughtfully handmade, some orders may require additional preparation time.

Shipping Partners

We ship orders through trusted courier and logistics partners to provide reliable delivery.

The courier used for your order may vary depending on your delivery location and availability.

Order Processing Time

All standard orders are processed within 5–7 working days from the date of purchase.

For handmade, custom, or made-to-order pieces, processing time may vary depending on the product and production requirements. Any additional processing time will be communicated at the time of order confirmation.

Please note: Order processing time is separate from actual courier shipping and delivery time.

Estimated Delivery Timeframes

Once your order has been dispatched, estimated delivery times may vary depending on your location, courier service, customs clearance, and local transit conditions.

Delivery may occasionally take longer than expected due to customs delays, public holidays, severe weather conditions, courier delays, or other circumstances beyond our reasonable control.

We will always do our best to ensure your order reaches you as swiftly and smoothly as possible.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

For international orders, customs duties, import taxes, or other charges imposed by the destination country are the sole responsibility of the customer. Revora Bloom does not control or pre-calculate these fees.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).

You can use these tracking details to follow your shipment throughout its journey to your doorstep.

Lost or Damaged Shipments

If your order does not arrive within the expected delivery timeframe, or arrives damaged, please contact us at support@revorabloom.com as soon as possible.

We will review the situation promptly and, where applicable, coordinate with the courier partner to resolve the issue.

For damaged packages, please provide clear photographs of the outer packaging and the damaged item received so we can properly assess and process your claim.

Incorrect Address

Please double-check that your full name, phone number, and complete delivery address are accurate before finalizing your purchase.

Revora Bloom is not responsible for delays, failed deliveries, or returned shipments caused by incorrect or incomplete information provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges will apply for re-dispatch.

Unsuccessful Delivery Attempts

If a delivery attempt fails because the recipient is unavailable, unreachable, or does not respond to the courier service, the shipment may be held at a local hub or returned to our facility.

If re-dispatch is required, additional shipping and handling charges may apply before the order can be sent out again.